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Card shows a 'SIGN-UP FORM'

How to assign a new card I received?

As one of Mobilo's efforts to make products sustainable, our cards can be released and reassigned to different cardholders without the need to produce more. You may receive a card that once belonged to somebody else or a card that hasn't been linked to any account.

If after tapping or scanning your QR code, you see a sign-up form, you may follow the steps listed below

  1. Fill out the form with your details.

  2. Hit "Submit".

  3. You will see a "Thank you" message on the screen letting you know that your card has been linked to your account.

If you're a new user, you can now fill out the rest of your contact information by going to app.mobilocard.com > Entering your email address > Type in the one-time code that will be sent to your email > Sign in > Go to "My Profile". 

 

Any questions?

If you require assistance, kindly contact us, and we will be happy to help!

If you are already chatting with us, type "Live Support," and you will be connected with one of our specialists, or contact us via email at support@mobilocard.com, and we can answer any questions you may have.