Differences Between the Design Portal and App/Admin Panel
Learn the difference between Mobilo’s Design Portal and App/Admin Panel, including which portal to use for common tasks and where to find key features.
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Why are there two different Mobilo portals?
As a Mobilo customer, you may have noticed that there are two different ways to access Mobilo features: the Design Portal and the App/Admin Panel.
Both portals use the same login credentials, but each one has a different purpose and set of features. Keeping them separate allows us to organize the experience around different types of tasks while maintaining fast and reliable performance.
Let’s take a closer look at what you can do in each portal.
The Design Portal
You can access the Design Portal by logging in at buy.mobilocard.com.
Despite its name, the Design Portal is used for much more than designing cards. It is primarily where you manage physical cards, licenses/seats, orders, and subscriptions.
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Buy additional cards or seats
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Submit cards for design
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Set up default design templates
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Review and approve print proofs
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Review previously designed orders
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Assign and unassign seats
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Review invoices and subscriptions
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Manage in-app tab visibility for team members
We have support documentation covering these features throughout our Help Center.
The App / Admin Panel
You can access the App from your computer at app.mobilocard.com, or by installing the Mobilo mobile app from the App Store or Google Play.
The App is your main control center for day-to-day profile management and Mobilo features. This is where you can manage your profile, customize your digital presence, and use the tools available with your Mobilo account.
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Manage your profile, contact information, and card behavior
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Customize your landing page and Wallet Card
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Generate your digital assets (QR code, wallet card, widget, and signature)
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Set up CRM integrations
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Set up automations
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Create Events
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Review and follow up with leads you've collected
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Access the Admin Panel (TEAM admins only) to:
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Manage team members' profiles
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Control the general landing page design
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Set restrictions and default settings for your team
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Which portal should I use?
Use this quick guide to find the right place for the task you want to complete.
| I want to… | Go to… |
| Buy cards or seats | Design Portal |
| Submit or approve a card design | Design Portal |
| Assign or unassign seats | Design Portal |
| Check invoices or subscriptions | Design Portal |
| Update my profile | App |
| Customize my landing page or Wallet Card | App |
| Set up integrations or automations | App |
| Manage team members |
App → Admin Panel |
Self-serve training
To help you get comfortable with both portals, we've created guided, self-serve training that you can access at any time:
Need help?
If you require assistance, kindly contact us, and we will be happy to help!
If you are already chatting with us, type "Live Support," and you will be connected with one of our specialists, or contact us via email at support@mobilocard.com, and we can answer any questions you may have.