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Seats vs. Subscriptions

What is the difference between a seat and a subscription?

When you go to the Mobilo website to place an order or review your purchasing history with us, you will encounter seats and subscriptions, and although they are closely related and work together, they are not the same.

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In this article, we'd like to shed some light on what they are.

Subscription

A prepaid agreement providing continued access to our services, which renews every year automatically to prevent any interruptions until it is cancelled.

Seats

The total number of slots that you have included in your subscription. These slots or seats determine the number of active cardholders in your account, since each user must have a seat assigned for their card to work.

For instance, a subscription with three seats or slots would allow you to have three active cardholders on your account.

How do they work together?

Since we offer a subscription-based service, when you order cards through our website, you will be able to choose what subscription plan you'd like to join, that is, our PRO or TEAM Plans.
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Similarly, you can adjust the number of seats you'd like to have in your yearly subscription (three, four, 100, or more seats) depending on the number of active members that you would like to have.

These two aspects would tell us the subscription cost, for it is determined by the type of plan and calculated by the number of seats.

Let's review this through an example.

A customer would like to purchase five cards, so they go to buy.mobilocard.com and add the five cards they would like to order. Our system will automatically add the five seats as well. Since these users will be centrally managed by the admin, the customer has switched to the TEAM plan and proceeded with the purchase.

What would the subscription cost look like?

5 x TEAM seat ($48) = $240. The customer would pay $240 per year for the 5 users.

Please note that the subscription does not include the physical cards. The physical cards are a one-time cost, which will be paid for in the first order.

Important

The subscription must be active for the cards to work; therefore, cancelling the subscription would render all cards inactive.

Additionally, if the subscription is not renewed and expires, all cards will also cease to function.

Any questions?

If you require assistance with your subscription or determining the number of seats you need, kindly contact us, and we will be happy to help!

If you are already chatting with us, type in "Live Support" and you will be connected with one of our specialists, or contact us via email at support@mobilocard.com, and we can answer any questions you may have.